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Preston, VIC
Job Function
Program & Project Management
Area of Focus
Community & Economic Development
Salary Range
$103,000 to $113,500 per annum

Senior Manager, Local Area Coordination

Employer: Brotherhood of St Laurence

Type: Full Time Sector: Not-for-Profit & Community Organisations Job Level: Senior Level

Summary of program and its objectives:

The division of Programs and Policy comprises four services:

  • Local Area Coordination
  • Children, Youth and Families
  • Employment and Training
  • Retirement and Ageing

The work of Programs and Policy in the Brotherhood is structured around the four life transitions (Early Years, Through School to Work, In and Out of Work and Retirement and Ageing) and three horizontal themes: Financial Inclusion, Refugees Immigration and Multiculturalism and people with disabilities, their family and carers.

The integration of knowledge exchange across services and transitions supports innovation and the practical demonstration of social inclusion. Building stronger integration of our services knowledge with our research and policy capacity is the basis for our innovation and influencing work across the life transitions.

Local Area Coordination (LAC) is a pivotal function in the National Disability Insurance Scheme (NDIS). The role of LAC is to:

  • link people to the NDIS – this means helping participants to access and plan under the NDIS, find providers and community networks and linkages
  • link people with disability, their families and carers to information and support in the community – this means that LAC is a doorway that any person with disability, their families and carers can walk into to get a better understanding of what is available in their community
  • work with their local community to make sure it is more welcoming and inclusive for people with disability – this means helping local communities to develop their understanding of people with disability, their needs and how they might be able to work together at all levels to achieve a better outcome.

Main responsibilities of the role: 

The Senior Manager LAC oversees the delivery of NDIS Local Area Coordination services in one or more local government areas. This position is responsible for ensuring that contractual and organisational KPIs are met (including client satisfaction), processes are implemented and continuously improved so that services are delivered to the required quality standard and that the LAC workforce is built and developed as a focused and highly effective team.

The Senior Manager LAC contributes to strengthening community, business and disability sector relationships and will contribute to the development of the Brotherhood’s understanding of and approach to ensuring that people with disability are including at all levels in an Australian society.

To meet the selection criteria, candidates will require:


  • relevant qualifications in allied health, disability services, education, human services, community development or social work or extensive experience in a leadership role within an organisation with highly contested stakeholders
  • demonstrated experience and ability to lead and motivate teams
  • proven interpersonal, communication, problem solving and conflict resolution skills with the ability to build effective relationships and liaise with people from diverse backgrounds
  • demonstrated ability to achieve goals within set timeframes and budgets
  • proven analytical and conceptual skills in applying a proactive approach to decision making and problem solving
  • demonstrated experience with highly accountable processes that are subject to external review
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • experience in local government or other customer facing environments that support or provide services to the community
  • a background in or experience with CALD or Aboriginal and Torres Strait Islander communities
  • experience and skills in project management, financial management and change management
  • experience and ability to implement business plans and oversight of budgets and staffing structures.

This is a full time position working 38 hours per week.

Salary will be in the range of $103,000 to $113,500 per annum based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

A copy of the position description and screening questionnaire can be downloaded at

As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.

A full position description can be found below.

Download 20180228 Senior Manager LAC PD.pdf

How To Apply

Applicants are required to submit a resume and complete the screening questionnaire. Applicants who do not complete the screening questionnaire will not be considered for shortlisting.

Email written applications to:

For further information about the role phone Vanessa Gillis on 0439 033 798.

Applications close: Wednesday, 23 January 2019 at 5:00pm.

Deadline: 23/01/2019 Contact: Vanessa Gillis Email: Phone: 0439033798